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Privacy Policy

This privacy policy (policy) explains how Celapene Press collects, processes, stores, uses and protects any information that you give us when you use our website or by other means. This policy incorporates compliance with the General Data Protection Regulations (GDPR) for EEA residents.

In this policy, "us", "we" or "our" means Celapene Press.

We are committed to ensuring that your privacy is protected. We will only collect your personal information to allow us to provide you with products or services that you have enquired about, requested or consent to. If you have any requests concerning your personal information please contact us by emailing enquiries@celapenepress.com.au

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are aware of our current policy.

Your rights

We give you:

  1. The right to access your information
  2. The right to rectify your information
  3. The right to erase of your information
  4. The right to restrict processing of your information
  5. The right to data portability should it be required
  6. The right to object to usage and storage of your information.

Enquiries regarding your rights can be made by emailing enquiries@celapenepress.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any of the personal information we hold on you is incorrect or incomplete, please email enquiries@celapenepress.com.au We will correct any information found to be incorrect or incomplete.

How we collect your personal information

We collect your personal information when you:

  • Email us
  • Write to us
  • Register for our e-newsletter
  • Order products or services from us
  • Provide feedback
  • Make enquiries about our products and services

We use third party providers to collect your details for our e-newsletter and ordering of products from our website. By subscribing to our e-newsletter or ordering (including incomplete orders) from our website, you consent to us using those third party providers to collect your personal information for that specific purpose.

What we collect

We may collect the following information:

  • name and contact information including email address
  • information about your purchases
  • information about the transactions you undertake including details of payment cards used
  • other information relevant to customer surveys and/or offers
  • additional information in connection with your participation in any promotions or competitions

How we store your personal information

Your data will be stored on our internal systems, or with third party providers who collect your personal information for our e-newsletter or to purchase goods and services through our website.

How long we store your personal information for

We will store your personal information until you request us to erase it, or until we cease operating as a business.

What we do with the personal information we gather

We require the personal information you provide for the following purposes:

  • Internal record keeping
  • Sending e-newsletters
  • Processing orders made on our website
  • Communicating with you
  • Managing enquiries made to us.

How we use cookies

Our website uses cookies including third party cookies. By using our website you consent to the use of these cookies.

Links to other websites

Our website may contain links to enable you to visit other websites. Once you click on these links, you have left our site and we do not have any control over the other website. We cannot be responsible for the protection and privacy of any information which you provide to another website, or whilst visiting another website. Those websites are subject to their own privacy statements. It is your responsibility to look at the privacy statement of any website you access.